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F A Q

What is the difference between iMandarin and other mandarin schools?
- iMandarin is a certified training school for teaching Mandarin.
- All year round classes from total Beginner to Advanced, new classes starting every week.
- Superb locations in Shanghai, Beijing, Guangzhou & Dalian. Each of our schools is located on major transportation routes and has up-to-date facilities.
- Small class size, with an average of 4-6 and maximum 8 students per group.
- Worldwide published teaching materials, from total beginner to advanced levels
- Over 15 types of Chinese courses in China to choose from.
- Quality System covers areas such as: academics, teachers, lessons, testing, facilities, social programs and accommodation.
- Varied after-class activities and excursions almost all are free!

For group classes
1.If I'm on a business trip and am not able to attend my lessons, can I make up the lessons at a later date?
Missed classes due to travel or business can be made up in the following group class at a later date within 6 months of the course starting for free. We can also arrange a private teacher to take you through the missed lessons, but an extra fee for private tutoring has to be charged.

 Please remember  to  inform  iMandarin  at  least  one  day  before  your  scheduled trip in so that we can make  the proper arrangements.

2.If I am not satisfied with my teacher, what options do you offer?
Our focus at iMandarin is customer satisfaction.  If more than half the students in a particular class feel that the teaching is unsatisfactory,  a  new teacher  will  be appointed to the class. If only one of the students is dissatisfied with the teacher,  the student  will  be offered a transfer into another class.

3.If my schedule changes and I can no longer attend the lessons, what happens with my remaining classes?
You  can make up your remaining classes with a new schedule, or  you  can  transfer  your  group lessons to  private  tutoringthe fee will be re-calculated based on relative course rate.
 

For Individual Classes
1.How much time is reasonable for me to master survival Mandarin?
Our 40 hour Intensive crash course takes place over 3 weeks. Upon completing this course, students will be able to deal with most day-to-day simple activities in China.  For students who want to have a more in depth understanding of Mandarin, a longer time period (120 hours) will need to be invested.

2.How much time is required for each course level?
Each course needs 40-60  hours, depending on the level you choose. Classes are usually scheduled 2 -3 times a week and last between 2-3 hours.

Corporate Training
1.What is your advantage in cooperate Training?
We study and understand the changing demands of business, therefore, we establish individual training modules and course settings for each corporation we work with. We are confident in our services, because of our customized company courses, featuring excellent teaching methods and practical course settings. All designed to benefit your company.

2.Minimum training length?
To complete one course, it takes at least 50 hours. We can set the schedule according to your specific requirements from Mon. to Fri. between 9am to 9pm.

3.How to fix training location?
You can choose, either at your company or our school.
Visa Do you offer visa services?
Yes. We offer an F visa (classification F, short-term training). With an F visa you can stay in China for 3 to 6 months. Students must first pay their tuition in full, and then the application process will begin. For clients who already have a visa, but need to transfer to an F visa, please contact us 10 working days before your visa expires. 

Accommodations & Services
1.Do you offer students accommodations?
Yes, we can arrange accommodations for students. iMandarin students can choose to stay in hotels (from 3 – 5 star), motels, service apartments or regular apartments. The price range depends on accommodation choice. Click here for a more detailed description. Reference exchange rate (USD : RMB ) is 1: 7

2.Are there any other services you can offer during my stay in Shanghai?
Newcomers to Shanghai will be provided with information on the city, including information on restaurants, entertainment venues and healthcare. We also schedule trips and activities each month to treat students to a taste of Chinese culture.

3.It is the first time for me to come to Shanghai. Can iMandarin provide relevant services?
Yes, we definitely can. Our major services are Airport pick-up and city orientation.
Our local staff will help you and your families to settle down in shortest time after arriving Shanghai and adapt to life in Shanghai as easily as possible.
To ensure the pickup process runs smoothly, we need to be informed of your complete flight details and accompanying family members at least 3 days before arrival. (RMB 300/one way).  No refund can be applied if  the schedule is changed within 12 hours.
     
 
 
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