QUICK FACTS
2003
Established in 2003 Shanghai,China
8
In 8 major cities across the nation
14
Featuring 14 iMandarin Campuses
2300+
Over 2,300 experienced teachers
20000+
Over 20,000 students’ choice
A. For Courses
1.
Group class schedule is fixed and reschedule is not allowed.
2.
If a group class has no more than 2 participants, iMandarin has the right to reduce the class time from fifty minutes to thirty minutes each lesson.
3.
Student will take whole responsibility for his/her missed group classes. If student wants to make up the missed lessons by a private tutor, extra private tutoring fee will be charged.
4.
If students are not able to take private lessons due to unforeseeable causes, 24-hour prior notice must be given in order to cancel or reschedule classes. Cancellation within 24 hours will not be accepted and the canceled class hours will be regarded as having been used.
5.
Student has the right to request a different instructor during the course duration with written reasons or explanations.
6.
After course begins, if student needs to change course program, USD 40 will be charged per time.
B. For Airport Pick-up & Accommodation
1.
Application for airport pick-up or accommodation must be given 1 month in advance.
2.
New coming students should pay at least 1 month rent and 1 month deposit.
3.
Rent Settlement Time: Starts from 12AM on present day to 12AM on next day.
4.
The price posted on the website is fixed unless under some special circumstances.
C. For Conditions and Regulations of Refund
1.
Regular refunds will be paid in 1 month from the application day. If student paid by credit card, iMandarin cannot guarantee an accurate refund date due to uncertain transaction time between banks of two different countries.
2.
Students who have paid tuition fee through agents must get refunds from agents.
Course Refund Policy
1.
Course application fee is non-refundable.
2.
Tuition and teaching material fee is refundable for those who cancel courses 2 weeks or more before course starting dates, but no fee is refundable after starting dates.
Airport Pick-up & Accommodation Refund
1.
1 month accommodation fee and 1 month deposit are not refundable unless students are failed to get a visa and provide us certificate of rejected visa.
2.
Airport pick-up fee is refundable for those who cancel 1 week before course starting date.
3.
Students, who want to cancel accommodation arrangement after arrival, need to submit a written application 1 month in advance. Otherwise, USD100 penalty fee will be charged.
D. Unusual Circumstance
If student’s program is disrupted by an unforeseen event, iMandarin will arrange rest of the courses to accommodate the situations. If student’s program is disrupted by himself/herself, iMandarin will keep his/her status as iMandarin’s student for one year. During this period, student can use rest of the course hours, but should bear all extra fees. In neither case above, refund is allowed.
E. Rights & Obligation
iMandarin has the rights to require the student to obey Chinese law and rules, school’s rules and regulations. By agreeing these terms and conditions you agree that we may take photos and videos without interrupting classes and activities and use your personal information (such as name, nationality, hobby, etc.) for propaganda and teaching. iMandarin has the obligation to properly accept students’ suggestions and solve their problems to provide environment. Students have the rights to raise actual problems among teachers and staff, to ask school to settle properly. Students have the obligation to obey Chinese law and rules, school’s rules and regulations, and cooperate to do surveys.
Any questions? Please Contact Us!
